We are a growing bilingual retail store and learning centre in Vaughan, Ontario, serving the Russian-speaking community. Our store carries a curated selection of books, children's educational materials, and toys. We also host classes and workshops for children and adults. We're a small, close-knit team looking for people who love books, learning, and great customer service.
Position at a Glance
Position
Retail Sales Associate & Class Assistant
Location
Keele and Rutherford, Vaughan, Ontario
Type
Part-time (approx. 30 hrs/week)
Schedule
Tuesday, Wednesday, Thursday & Sunday
Hours
Tuesday–Thursday: 10:00 AM – 6:00 PM|Sunday: 10:00 AM – 4:00 PM
Start Date
Late April / Early May 2026
Languages
Fluent Russian and English required
What You'll Do
Customer Experience
Greet and assist customers in both Russian and English, providing a warm and knowledgeable experience
Answer customer inquiries via phone, Instagram DMs, and in-store with professionalism and care
Help customers find books and products suited to their interests, age group, or learning goals
Recommend titles based on authors, genres, themes, and reading level
Books & Product Knowledge
Develop and maintain familiarity with the store's book inventory, including children's, fiction, non-fiction, and educational titles
Stay informed on notable authors, new releases, and popular titles within the store's focus areas
Assist in receiving and shelving new inventory, ensuring correct placement, labelling, pricing
Share genuine enthusiasm for reading and literature with customers
Store Operations
Operate the point-of-sale (POS) system for sales, and custom orders accurately
Handle cash and card transactions responsibly; balance the till at open and close
Open/close the store following procedures
Maintain store cleanliness, organization, and display standards throughout your shift
Monitor inventory counts using Excel spreadsheets and inventory software
Flag low-stock items and assist with purchase order records
Classes & Events (when scheduled)
Assist with setup and teardown of the class area before and after sessions
Welcome class participants and help manage check-in
Support the instructor or owner as needed during children's programs
What We're Looking For
Required
Fluency in both Russian and English
Comfort with technology: POS systems, email, Instagram messaging
Proficiency in Microsoft Excel (data entry, basic formulas)
Experience handling cash and performing basic cash management
Genuine love of books and reading; ability to discuss authors and recommend titles
Reliable, punctual, and able to work independently with minimal supervision
Friendly and professional communication style - in person, by phone, and online
Nice to Have
Experience in retail, bookstore, or library setting
Familiarity with children's books and educational materials in Russian and/or English
Experience working with children or in a classroom/workshop environment
Knowledge of social media (Instagram posting, stories, engagement)
How to Apply
Please send your resume to info@matveika.com (in English or Russian — your choice!)
